Need more help? see Knowledge Base article 23480 for how to contact Logitech Customer Care about this product. Move the receiver to a different USB port on your computer Move the mouse or keyboard closer to the USB receiver Keep other electrical devices at least 8 inches (20 cm) away from the USB receiver If this solution doesn't work after a couple of attempts, restart your computer and try the reconnection process again. Click Yes and then Next.Ĭlick Finish to exit the Logitech Unifying Software. When your mouse is detected, you'll see the confirmation message below. When the Logitech Unifying Software Welcome screen displays, click Next to continue.įollow the on-screen instructions to turn your mouse off and then back on.
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